Friday the 13th

We have had two Friday the 13Th's in a very short amount of time. I am starting to believe that these bad luck days truly hold bad luck. It seemed like everything that could go wrong went wrong. I was on the truck side tonight, and had about 20 fails out at the pumps. Because the amount a purchase can average anywhere from $100 to $600 it is very important that we get their information so the don't "drive off" technically leaving without paying. Some truckers do this on purpose, they know its not going to work but they leave hoping to get away. Some are just accidental and are easy to fix. But with every failed that occurs it requires someone going outside and writing down a bunch of information, AND telling the driver that they will have to come inside when they are finished to try running it through again. They hate this because potentially we may not be able to fix the problem, their company might be down which means they could be stuck there for a few minutes to a few hours waiting for it to work. Sometimes a whole day. All we can offer them is a cup of coffee and reassurance that we will continue trying every few minutes.

Some drivers take it all right. They understand that it is not our fault. But I would say the majority of them feel like it is our fault. We are holding them back, the more they sit there the less they get paid! I understand that. But there is nothing I can do to speed up the process for them. I think every driver that failed today was taking it out on me. Every single one of them yelled at me. One was so bad I had to have Susie step in for me so I could walk away. He just would not stop yelling.

So yep. Here is to a crazy night! Thank goodness the 13Th is over now! hello 14Th!!

PS. We have these new peach cigars at work. They smell sooo good! I have never smoked a thing in my life. If I were to try something, it would be one of those cigars. But I wont. I am too scared to become addicted. But they are nice to smell!